About
TimePoints is a web/mobile app that allows users to check real-time queue status of stores, banks, hospitals, pharmacies, restaurants and other service companies. It allows users to make better decisions about the time and place to run errands and gain "timepoints" for sharing their feedback with companies and the community. At the same time, TimePoints allows companies to review and manage customer experience through the use of our dashboard. Service companies understand root causes for underperformance, close the loop woth unsatisfied customers and share feedback with employees for them to act on it and learn. TimePoints is the next step in customer experience management platforms.